Privacy Policy
Last updated: March 16, 2026
VisibleIQ ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website at bevisibleiq.com and use our services.
We are based in London, United Kingdom, and comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Information we collect
We collect the following personal information when you interact with our website:
- Contact information: Your name and work email address, submitted through forms on our website.
- Scheduling data: When you book a call, Cal.com (our scheduling provider) collects your name, email, and selected time slot.
- Usage data: We collect anonymised analytics data through Google Analytics, including pages visited, time on site, referral source, device type, and approximate geographic location.
- Communication data: Any information you provide when contacting us via email.
How we use your information
We use your personal data for the following purposes:
- To respond to your enquiries and schedule discovery calls.
- To provide our organic growth services if you become a client.
- To send relevant communications about our services (only with your consent).
- To analyse website usage and improve our site experience.
- To comply with legal obligations.
We process your data under the following lawful bases: consent, legitimate interest, and contractual necessity.
Third-party services
We use the following third-party services that may process your data:
- Cal.com: For scheduling calls. Cal.com processes your name, email, and scheduling preferences. See Cal.com's privacy policy.
- Google Analytics: For website analytics. Google Analytics collects anonymised usage data using cookies. See Google's privacy policy.
We do not sell, rent, or trade your personal data to any third parties.
Data retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected:
- Contact form submissions: Retained for up to 24 months from last contact, unless you become a client.
- Client data: Retained for the duration of our engagement plus 6 years to comply with UK tax and legal requirements.
- Analytics data: Google Analytics data is retained for 14 months.
Your rights (GDPR)
Under the UK GDPR, you have the following rights regarding your personal data:
- Right of access: Request a copy of the personal data we hold about you.
- Right to rectification: Request correction of inaccurate or incomplete data.
- Right to erasure: Request deletion of your personal data where there is no compelling reason for continued processing.
- Right to restrict processing: Request that we limit how we use your data.
- Right to data portability: Request your data in a structured, commonly used format.
- Right to object: Object to processing based on legitimate interest or for direct marketing purposes.
- Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time.
To exercise any of these rights, contact us at hello@bevisibleiq.com. We will respond within 30 days.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
Cookies
Our website uses cookies for the following purposes:
- Essential cookies: Required for basic site functionality.
- Analytics cookies: Used by Google Analytics to understand how visitors interact with our website. These cookies collect anonymised data.
You can control cookie preferences through your browser settings. Disabling analytics cookies will not affect the functionality of our website.
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
Contact us
If you have any questions about this Privacy Policy or how we handle your data, contact us at:
VisibleIQ
London, United Kingdom
hello@bevisibleiq.com